Speaking Events 2023
March 16, London Reactor - BC2 in Microsoft Teams
March 24, ESPC Webinar - using Azure Communication Services in Microsoft Teams
April 25, Comms vNext - Building a great bot experience
Sept 27 - CollabDays - B2C in Microsoft Teams
Oct 13/14 - South Coast Summit (not speaking, but going to be doing other things, watch this space!)Services, a guide for developers
Nov 14-17 - Yet to be announced
Nov 27-30 - ESPC - Azure Communication Services – A Guide for Developers
Dec 4, European Cloud Summit - Event Driven Development with Azure Communication Services
Whenever a speaking event is confirmed I will post a blog post with the details of the event and the subject matter, so consider using the RSS feed for the blog, or signing up for the newsletter to stay updated.
2023 Session Abstracts
These session abstracts represent talks that I am planning to deliver in 2023. They’re not exclusive though so if you’d like me to talk about something else at your next conference, please talk to me about it!
Unleash the Power of Azure Communication Services and Microsoft Teams!
Have you ever wished for a game-changing solution that simplifies complex communication tasks like voice, video, and desktop sharing? Look no further! Azure Communication Services (ACS) is here to revolutionize the way developers approach these challenges.
ACS is breaking down barriers and opening up endless possibilities. Imagine embedding advanced capabilities into your line of business applications, creating personalized customer video portals, or even having IVRs that utilize cutting-edge Azure OpenAI speech technologies. And guess what? ACS seamlessly integrates with your existing Microsoft Teams deployment, taking your collaboration to a whole new level.
Buckle up and get ready for an exhilarating journey through this groundbreaking new world. Join Microsoft MVP Tom Morgan, as he takes you on an eye-opening tour of ACS. Discover real-life examples of what can be achieved through interactive demos that you can actively participate in. It's time to experience the future of communication firsthand!
Revolutionize Customer Engagement: Unleash the Power of Voice Conversations with Next-Level Chat Bots!
Are you excited about the future of chat bots? Brace yourself, because voice is about to take it up a notch! Imagine your customers being able to dial a regular PSTN number and simply have a conversation. Rapid, natural, and hassle-free!
Join Micrososft MVP Tom Morgan to discover the secrets to creating your very own voice-powered bots. And guess what? It's much simpler than you think, thanks to cutting-edge features in Azure Communication Services and Azure OpenAI.
Get ready to dive deep into the world of building a Language Learning Model (LLM) that's uniquely tailored to your data. We'll also explore exciting new capabilities like text-to-speech, speech-to-text and human hand off to Microsoft Teams users. We'll test our bot by all calling the PSTN number together, in the session!
No prior experience with these groundbreaking technologies? No problem! This session is designed for everyone, including non-developers. You'll be amazed by how little code is actually required. Plus, all the code will be on GitHub to jump-start your own project.
Don't let this opportunity slip away. Join us and be part of the voice revolution that will reshape customer interactions. Let's make your bots talk the talk!
Microsoft Teams B2C In A Session!
One of the most exciting announcements in 2021 was the General Availability of Microsoft Teams Interop for Azure Communication Services. Or, to put it another way: "You can now do proper Business-to-Consumer (B2C) with Microsoft Teams and connect your customers with your staff via Teams".
In this session, Microsoft MVP and Teams Development Architect will show you how this works by building a customer-facing video experience that is fully branded and customisable, using a Microsoft Teams meeting for compliance and security. That's right: built from scratch live during the session!
If you have customers and want them to talk to your representatives via video whilst keeping everyone inside Microsoft Teams - this is a must-attend session for service leads, architects, designers and developers.
Unleash the Power of Your SQL Server Data: Transforming Databases into Knowledgeable AI Bots!
You're drowning in a sea of invaluable data locked within SQL Server, while your boss demands a mythical AI bot that possesses the power to answer absolutely everything about your organisation. The clock is ticking, and the pressure is mounting. How will you rise to the challenge?
Join Microsoft MVP Tom Morgan to explore how to transform your SQL Server data into a treasure trove of knowledge that fuels an awe-inspiring Microsoft Teams bot, using Microsoft Cognitive Services, Azure OpenAI, and the Microsoft Teams Development Platform.
We'll do this by working through a real-life example and building a bot live in the session. Don't miss your chance to wield the true potential of your SQL data and revolutionize the way you interact with your information!
"You get one chance to make a good first impression" - Building a Great Bot Experience
Everyone is building bots right now, and technology is making it easier than ever to get involved. But building a great bot experience takes planning and care. A bot conversation is the ENTIRE user experience, so it has to be really good, no excuses.
Join Microsoft MVP and Teams Development Architect Tom Morgan who will take his experience building bots over the past 10 years to address:
5 questions to ask BEFORE you start building your bot,
3 different types of testing to conduct BEFORE you go live,
the #1 thing you need to do AFTER launch
and more.
Previous Events (2022)
Watch my videos on YouTube or Channel9
Microsoft Ignite 2019 Community Reporter
At Microsoft Ignite 2019, I was chosen as one of 10 Community Reports. Watch all my interviews with Microsoft execs, PMs and others below:
Speaking at your Event
I am passionate about Microsoft Teams Platform Development, Azure Communication Services, Bot Framework and the state of the Communications Industry today. If you'd like to discuss what I can talk about at your user group, conference or event, please get in touch and I'd be happy to discuss options with you.
Speaker Bio
Tom is a Microsoft Teams Platform developer and Microsoft MVP who has been blogging at https://thoughtstuff.co.uk for over a decade. He is an independent contractor working with Microsoft Teams Development Platform and Microsoft Azure solutions. He lives in Norfolk in the UK, travelling internationally to speak about Microsoft Teams platform development, Azure, UCaaS, Office365, Bot Framework, Cognitive Services, and the future of the communications industry.
Workshops
Contact me for more information and to discuss details around running workshops for your conference or organisation.